PKR Bat Privacy Policy – How We Protect Your Personal Data

1 Introduction

This Privacy Policy describes how PKR Bat ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "the Player") who register and use the PKR Bat platform at pkrbat.click.

We take privacy seriously. This is not just a legal formality — it reflects how we actually operate. Pakistani players trust PKR Bat with sensitive information, including identity documents and financial transaction details, and we handle that information with the care it deserves. This policy explains clearly what happens to your data from the moment you visit our platform to the point at which your account is eventually closed.

By registering a PKR Bat account or using any part of our platform, you confirm that you have read this Privacy Policy and that you consent to the data practices described. If you do not agree with how we handle data, please do not use the platform.

2 Data We Collect

PKR Bat collects personal data in two broad categories: information you provide directly to us, and information that is collected automatically when you use the platform. Here is a breakdown of each type:

We do not collect more data than we need for the purposes described in this policy. We do not collect sensitive categories of personal data such as racial origin, religious beliefs, or medical information.

3 How We Collect Your Data

PKR Bat collects your personal data through the following channels:

• Registration form: When you create your PKR Bat account, you provide your name, mobile number, date of birth, and set a password. This is the primary source of your identity and contact data.
• Verification process: When you submit your CNIC and any additional verification documents as part of the identity check required before your first withdrawal, PKR Bat receives and stores those documents securely.
• Payment transactions: When you make a deposit or withdrawal, PKR Bat receives transaction confirmation data from the payment provider — including the wallet or account number involved and the transaction amount. We do not store full payment card numbers.
• Platform activity: As you navigate PKR Bat — placing bets, playing casino games, accessing your account settings — our systems automatically log activity data for security, compliance, and platform improvement purposes.
• Support interactions: When you contact PKR Bat's support team, the content of that communication is recorded to ensure continuity of service and to help us review and improve the support experience.
• Cookies and tracking technologies: Our website uses cookies and similar technologies to maintain your session, remember your preferences, and collect analytics data. See Section 9 for full details.

4 Why We Use Your Data

Every piece of data that PKR Bat collects serves a specific purpose. We do not collect data speculatively or without a clear reason. The primary purposes for which we process your personal information are:

• Account creation and management: Your name, mobile number, and contact details are used to create and maintain your PKR Bat account, to send you account notifications, and to allow you to access the platform securely.
• Identity verification and legal compliance: CNIC data and verification documents are used to confirm your identity, your age (18+), and your residency in Pakistan. This is a legal requirement for operating a betting platform and a necessary protection for all players.
• Processing deposits and withdrawals: Financial data is used to receive your deposits and to send your withdrawal funds to the correct Easypaisa, JazzCash, or bank account registered in your name.
• Fraud prevention and security: Usage and device data helps PKR Bat detect unusual activity patterns that may indicate account compromise, fraudulent activity, or money laundering attempts. These checks protect every player on the platform.
• Responsible gaming compliance: Your usage and transaction history helps PKR Bat identify players who may be showing signs of problem gambling, allowing our responsible gaming team to reach out with support resources where appropriate.
• Customer support: Communication data enables our support team to understand your query history and provide accurate, consistent assistance without asking you to repeat yourself each time you get in touch.
• Platform improvement: Aggregated and anonymised usage data helps PKR Bat understand how players interact with the platform, which allows us to improve navigation, fix issues, and develop new features that Pakistani players actually want.
• Marketing communications: With your consent, we may use your contact details to send you information about PKR Bat promotions, bonuses, and relevant updates. You can opt out at any time. See Section 12 for details.

5 Legal Basis for Processing

PKR Bat processes your personal data on the following legal grounds:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to fulfil our contractual obligations to you as a PKR Bat account holder — specifically, to verify your identity, process your transactions, and provide you access to the platform.
• Legal obligation: Processing CNIC data, transaction records, and identity verification documents is required to comply with applicable anti-money laundering, counter-terrorism financing, and age verification obligations.
• Legitimate interests: Processing device data, usage data, and communication logs is based on our legitimate interest in maintaining the security of the platform, preventing fraud, and improving the service we provide to Pakistani players.
• Consent: Processing your data for direct marketing communications is based on consent you provide at registration or through your account preferences. This consent can be withdrawn at any time.

6 Sharing Your Data

PKR Bat does not sell your personal data to any third party. Your information is not a product. There are, however, specific circumstances in which your data may be shared with carefully selected third parties in order to operate the platform or fulfil legal obligations:

• Payment processors: When you make a deposit or request a withdrawal, the relevant transaction data is shared with your payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, or your bank — to complete the transfer. These providers have their own privacy policies and are bound by applicable Pakistani financial regulations.
• Identity verification services: PKR Bat may use third-party identity verification technology to cross-check the CNIC data you submit. This process is automated and the data shared is limited to what is strictly required for verification.
• Game content providers: Live casino, poker, and certain sports betting products on PKR Bat are powered by third-party software providers. Your game session data may be shared with these providers to the extent necessary to deliver and settle the game. These providers are contractually bound to data protection standards consistent with this policy.
• Legal authorities: PKR Bat may disclose your personal data to regulatory bodies, law enforcement agencies, or courts where we are legally required to do so — for example, in response to a court order or a statutory demand under Pakistani law. We will notify you of such disclosure where we are legally permitted to do so.
• Internal service providers: PKR Bat may share data with companies that help us operate the platform — for example, cloud hosting providers and analytics services. These providers are bound by strict data processing agreements and cannot use your data for any purpose beyond providing services to PKR Bat.

7 Data Retention

PKR Bat retains your personal data for as long as is necessary to fulfil the purposes described in this policy, including any regulatory, legal, or compliance retention obligations. Specific retention principles include:

• Active accounts: While your PKR Bat account is active, all associated personal data is retained for the purposes of account management, transaction processing, and regulatory compliance.
• Closed accounts: Following the closure of your PKR Bat account — whether at your request or due to a breach of our Terms and Conditions — we retain your identity and transaction records for a minimum period consistent with applicable anti-money laundering and financial record-keeping regulations. In practice this is typically five years from the date of account closure.
• Support communications: Records of support interactions are retained for up to two years after the final communication in a support thread.
• Marketing data: If you opt out of marketing communications, we retain a record of your opt-out preference to ensure you are not contacted again. All other marketing data is deleted promptly upon opt-out.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

8 Data Security

PKR Bat implements technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, and disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all connections to and from the PKR Bat platform, ensuring data transmitted between your device and our servers cannot be intercepted.
• Encryption at rest for sensitive stored data, including CNIC documents, financial records, and password hashes. Passwords are never stored in plain text.
• Access controls that limit employee access to personal data on a need-to-know basis. Staff with access to sensitive data undergo background checks and regular security training.
• Two-factor authentication options for all PKR Bat accounts to protect against unauthorised login attempts.
• Regular security audits and penetration testing to identify and address potential vulnerabilities before they can be exploited.
• Fraud monitoring systems that flag unusual account activity in real time and trigger manual review where necessary.

While PKR Bat takes security seriously and maintains industry-standard protections, no system is entirely immune to risk. In the unlikely event of a data breach that affects your personal information and poses a significant risk to you, we will notify you promptly and take immediate steps to contain and remediate the breach.

9 Cookies and Tracking Technologies

PKR Bat uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work correctly and to understand how it is being used. The types of cookies we use are:

• Essential cookies: These are required for the platform to function. They maintain your login session, remember your account preferences, and enable secure transactions. You cannot opt out of essential cookies while using the platform.
• Analytics cookies: These collect anonymised data about how visitors navigate the PKR Bat platform — which pages are visited, how long sessions last, and where players encounter friction. This information is used in aggregate to improve the platform experience and is not tied to your individual identity.
• Preference cookies: These remember settings you have applied, such as your language or display preferences, so you do not need to re-apply them on every visit.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using PKR Bat, but it may affect certain functionality such as remembered preferences. Note that disabling essential cookies will prevent you from logging into your account.

10 Your Privacy Rights

As a PKR Bat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at support@pkrbat.click.

11 Children's Privacy

PKR Bat is strictly an adult platform. We do not knowingly collect personal data from anyone under 18 years of age. CNIC verification is required before any withdrawal can be processed and is used to confirm that all players have reached the minimum age of 18.

If PKR Bat becomes aware that a player account belongs to someone under 18, the account will be closed immediately. Any funds remaining in the account may be returned to the payment source used for the original deposit, after deduction of any winnings generated on the account, in line with our Terms and Conditions.

Parents or guardians who are concerned that a minor may have accessed the PKR Bat platform should contact us immediately at support@pkrbat.click. We will act promptly to investigate and close any underage account.

12 Marketing Communications

With your consent, PKR Bat may send you marketing communications by SMS or email about promotions, bonuses, new product features, and other PKR Bat updates relevant to Pakistani players. These communications are optional and you have full control over them.

You can opt out of marketing communications at any time by:

• Updating your communication preferences in your PKR Bat account dashboard.
• Contacting our support team at support@pkrbat.click and requesting removal from our marketing list.
• Following the unsubscribe link included in any marketing email we send.

Opting out of marketing communications does not affect your receipt of transactional messages — for example, deposit confirmations, withdrawal notifications, and security alerts. These messages are essential to account operation and cannot be turned off.

13 Changes to This Privacy Policy

PKR Bat may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the platform. The updated policy will be published on this page with a revised "last updated" date.

Continued use of the PKR Bat platform after an updated Privacy Policy has been published constitutes acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is handled.

If changes are made that significantly affect your rights in relation to your personal data, we will seek fresh consent from you before the changes take effect, where legally required to do so.

14 Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please reach out to our team:

• Email: support@pkrbat.click
• Live Chat: Available through your PKR Bat account dashboard, 24 hours a day, 7 days a week

Privacy and data subject requests submitted by email are typically acknowledged within one business day and resolved within 30 days. Complex requests involving large volumes of data may take slightly longer, and we will inform you in advance if that is the case.

For responsible gaming queries, account restriction requests, or self-exclusion, please visit our Responsible Gaming page or contact support directly. These requests are treated as priority cases.